Description
Integration of migrants and refugees is one of the main issues in Croatian society. In general, there are still several missconception of migration and there are not enough efforts done in order to implement effective programs and projects that could successfully improve the integration of newcomers within the Croatian community.
The NGO Centre for Peace Studies works together with refugees and migrants who left their countries in order to find new opportunities in new countries. The objective is offer counselling and help in different topics (e.g. access to health care, residence permits, access to international protection, integration). However, once refugees and migrants arrive to Croatia, they have to face several challenges and obstacles: new system, new language, lack of awareness of their rights, mistrust on the public authorities,... The public authorities do not have the capacity to react adequately and that implies that refugees and migrants are in a very vulnerable position after arrival. There is a huge lack of information and communication flow between public authorities and migrants.
A very important part of our job is to offer current and trustful information to migrants and refugees but we realized that most of the information is in Croatian, which is not helpful for migrants who just arrived, and not always useful and up to date. This issue implies that we spend a lot of time looking for this information. We lack the capacity to create a more transversal system that could facilitate our job. Access to information is a basic first step for a successful integration in socitey.