Director, The Helen Hamlyn Centre for Design, Royal College of Art

Visiting Professor, Royal Danish Academy of Fine Art

I am regarded as an international and inspirational figure within design, business and innovation with nearly two decades of experience in Design Thinking and Inclusive Design. I am a serial innovator in the fields of technology, products, services and transport with over 100 projects to my name. I work across government, industry and the public sector with a major client list that includes Samsung, Toyota, Panasonic, Sony, Arthritis Research UK and the UK and Hong Kong governments – training around 500 civil servants for the latter on creativity and leadership. I am co-leading a redesign of the London taxi, currently one of the most significant projects on the globe, and have instigated and delivered ground-breaking work across a variety of sectors.

I am the Director of the Helen Hamlyn Centre for Design at London’s Royal College of Art, looking at how design can address society’s toughest issues from ageing and healthcare to seeing how new forms of technology such as AI can benefit humanity. At the Centre, we use the principle of ‘design for social good’ to transform business and the public sector. I am in high demand as a keynote speaker, and I write, curate exhibitions and run workshops for audiences that range from students to business executives.

I am often featured in academic and mainstream media, recently delivering a TEDx talk for the NHS amongst numerous other appearances. I advise major institutions such as the UK Design Council, the Design Museum, the Royal Society of Arts and the Design Management Institute. I am particularly interested in how the ingenious processes of design can bring about positive change in tomorrow’s leaders, through my personal research in the exciting new area of Creative Leadership.